Privacy Policy

1. Introduction

At Bharat Eduserv Pvt Ltd, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and associated services.
By using the App, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the App.

2. Information We Collect

a) Personal Information

• Full name
• Email address
• Mobile number
• Date of birth
• Profile photo (optional)
• Location data (if permitted)

b) Usage Data

• Access time and date
• Pages or features accessed
• Time spent on the app
• Test results and performance history

c) Device & Log Information

• Device type and OS version
• IP address
• App version
• Crash logs and diagnostic data

3. How We Use Your Information

• Create and manage user accounts
• Provide educational services and study materials
• Improve app features and user experience
• Send important notifications and updates
• Personalize content based on user preferences
• Provide customer support
• Comply with legal obligations

4. Sharing of Information

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data with:

• Service Providers: Who assist in hosting, maintenance, customer support, or analytics
• Legal Authorities: If required by law or to protect rights, safety, and property
• Business Transfers: In the event of a merger, acquisition, or sale of assets

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal data
• Withdraw consent at any time (where applicable)
• Opt-out of non-essential communications
• Request data portability

To exercise your rights, contact us at: bharateduserv.info@gmail.com

7. Children’s Privacy

Our app is intended for users above the age of 13. We do not knowingly collect personal data from children under 13. If we discover such data has been collected, we will delete it promptly.

8. Third-Party Links

Our app may contain links to external websites or services. We are not responsible for the privacy practices or content of those third parties.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with a revised “Effective Date.” Continued use of the app after changes signifies your acceptance.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you may contact us at:

Bharat Eduserv Pvt Ltd
Email: bharateduserv.info@gmail.com
Phone: 9955207961
Address: C/o Vedalok Kumar Oraon, Maa Parvati Complex, 2nd Floor, Lalpur, Ranchi, Jharkhand, 834001.